Fixing ‘A Communication Error Has Occurred’ in Dragon Ball: Sparking Zero

Dragon Ball: Sparking Zero is an exciting game filled with intense battles and incredible characters. But sometimes, players encounter a frustrating issue: “A Communication Error Has Occurred.” This can ruin an online match or prevent you from playing with friends.

Don’t worry! We’ll go over easy ways to fix this problem so you can get back to fighting with your favorite Saiyan. Follow these simple steps to resolve the issue.

Why Does This Error Happen?

This error usually occurs due to problems with your internet connection or the game’s servers. It might be caused by:

  • A weak or unstable internet connection.
  • Server issues on Bandai Namco’s end.
  • Incorrect network settings.
  • Firewall or antivirus interference.

Now, let’s see how you can fix it!

1. Check Your Internet Connection

This is the first step. A slow or unstable internet connection can trigger this error. Try these fixes:

  • Restart your router. Unplug it, wait 30 seconds, and plug it back in.
  • Use a wired connection instead of Wi-Fi for a more stable connection.
  • If you’re on Wi-Fi, move closer to the router.
  • Test your internet speed using an online speed test.

If your connection is slow, you may need to contact your internet provider.

2. Check Dragon Ball: Sparking Zero Servers

Sometimes, the issue isn’t on your side. The game’s servers might be down. To check this:

If the servers are down, you’ll need to wait until they fix the issue.

3. Restart Your Game and Console

Restarting can sometimes fix small connection issues. Try this:

  • Close Dragon Ball: Sparking Zero completely.
  • Turn off your console or PC.
  • Unplug the power for a few seconds and then turn it back on.
  • Launch the game and check if the error is gone.

This simple step can solve many minor glitches.

4. Update Your Game

If your game is outdated, it might not connect properly. Follow these steps to update it:

  • Go to the game’s settings on your console or PC.
  • Check for updates.
  • Download and install any available patches.

Keeping your game updated ensures you have the latest bug fixes and improvements.

5. Adjust Your Network Settings

Sometimes, your network settings can cause the issue. Try these changes:

  • Enable UPnP (Universal Plug and Play) in your router settings.
  • Set a static IP address for your console or PC.
  • Use Google’s DNS (8.8.8.8 and 8.8.4.4) in your network settings.

Changing these settings can improve your connection to the game servers.

6. Disable Firewall and Antivirus (Temporarily)

Firewalls and antivirus programs can block the game’s connection. Try this:

  • Disable your firewall temporarily and check if the error disappears.
  • If you’re using an antivirus, try disabling real-time protection.
  • Make sure Dragon Ball: Sparking Zero is added to the exception list.

Remember to turn your firewall and antivirus back on after testing.

7. Reinstall the Game

If nothing else works, try reinstalling the game. Here’s how:

  • Uninstall Dragon Ball: Sparking Zero from your system.
  • Restart your console or PC.
  • Reinstall the game and check if the issue is fixed.

This can remove any corrupted files causing the error.

When to Contact Support

If you’ve tried everything and the error still appears, it’s time to contact Bandai Namco Support. Provide them with details like:

  • Your platform (PC, PlayStation, Xbox).
  • A screenshot of the error message.
  • Steps you’ve already tried.

They might have additional fixes or information about ongoing server issues.

Final Thoughts

Dragon Ball: Sparking Zero is an amazing game, but connection errors can be frustrating. By following these steps, you can fix the “A Communication Error Has Occurred” issue and get back to training like a true warrior.

Now, go out there and unleash your ultimate moves!